MUG Conference Schedule

SUNDAY October 2, 2022

Time Session/Event Speaker Description
7:00 am
11:00 am
Vendor Showcase Setup (Decorator)    
10:00 am
6:00 pm
Registration    
11:00 am
4:00 pm
Exhibitor Setup    
12:30 pm
2:30 pm
MUG Executive Committee Meeting & Lunch    
4:00 pm
5:30 pm
MUG Member Meeting   Replacing the former subgroup meetings, this brings together all attendees to talk about conference events and FIS issues before the conference gets going.
5:30 pm
6:30 pm
Welcome Reception with Exhibitors $   Join our allied vendors and see several FIS products for the first time in a festive atmosphere.
6:45 pm
9:00 pm
FIS Welcome Dinner   Enjoy casual dining poolside with fellow MUG users and FIS managers and executives.

MONDAY October 3, 2022

Time Session/Event Speaker Description
7:15 am
8:00 am
Breakfast with Exhibitors $    
8:00 am
8:15 am
Welcome and Opening Remarks $ Dan Riley   
8:15 am
9:15 am
Opening Session FIS $ FIS - Fiaz Sindhu, Laura Dennehy, Cherie Dukes FIS Executives and MUG Leadership will update members on major developments and focus on positive ways FIS and MISER users work together.
9:15 am
10:45 am
Vendor Spotlights Vendor Reps Back by popular demand, attendees can hear our vendors' best five-minute pitch or face the GONG!
10:45 am
11:15 am
Break $   Join us in the Showcase for light refreshments and time talking with vendors.
11:15 am
12:00 pm
How Do Unisys MCP and MISER Play Together? FIS - Gary Henriques; Steve Koss, Unisys MCP configuration, Data Dictionary, introduction to how the MISER software and underlying hardware affect everyday operations.
12:15 pm
1:15 pm
General Lunch    
1:20 pm
2:10 pm
Breakout Sessions    
  Cohesion: How is Your FI Using It? Speakers from Wings and Barksdale  

Do you know how powerful Cohesion can be? Come and listen to our panel represented by different institutions as they discuss how they are leveraging Cohesion to unlock the MISER core.

  Investor Reporting FIS - Kimberly Milam (virtual), Mark Zucker Does your financial institution service Fannie Mae or Freddie Mac loans? Are you struggling to keep up with the reporting and reconciliation requirements? Join us and FIS representatives for a brainstorming session where we can learn from others, and possibly share some tricks we’ve learned!
Suggested Audience: Lending
2:10 pm
3:00 pm
Dessert with Exhibitors $   Join us in the Showcase for some dessert and more discussion with vendors. 
3:00 pm
3:50 pm
Breakout Sessions    
  Unisys Session 1 - Security Update Steve Koss  
  Commercial Banking - Deposits & Loans FIS - Greg Komiskey, Mark Zucker What are you doing to help your local businesses with deposits, loans, and digital banking? Come hear how others are helping businesses in their communities.
3:50 pm
4:00 pm
Break    
4:00 pm
4:50 pm
Breakout Sessions    
  Unisys Session 2 - Cyber Recovery for ClearPath MCP Environments Don Greenwood  
  Combating Fraud and Negative Balances Joan Roche, Flushing Bank; Murphy Shelton, Barksdale  What can we do in MISER to mitigate or alert our customers/members?
4:50 pm
6:00 pm
Wine Tasting in Showcase $   Each vendor will be provided wine to serve attendees for a unique exhibit hall experience.
6:00 PM Dinner on your own   Trolley Service to Clearwater/St Johns Pass.

TUESDAY October 4, 2022

Time Session/Event Speaker Description
8:15 am
8:30 am
Coffee and Granola Bars    
8:30 am
10:00 am
Problem Solving Exercise  Users with FIS guests  Come to this open session for everyone! We pass the mic around and ask the group the question, "How do I solve this problem?"
10:15 am
11:15 am
Ask the Experts Roundtables FIS - Laura Dennehy/Cherie Dukes, Gary Henriques; Greg Komiskey; Jim Hicks/Tom Siegmann; Brad Ferris/Drew Mobley; Bob Clark FIS product managers will answer questions for specific functionalities. Bring your questions to FIS MISER experts in the areas of loans, EFT and MISER EFT, deposits, system/host, development, etc. and they will answer your questions.
11:15 am
12:50 pm
Brunch in Showcase    A diverse and tasty menu you can eat in the hall before and after talking with vendors.
1:00 pm
1:50 pm
Breakout Sessions    
  In the Guts With Gary FIS - Gary Henriques Technical session for both in-house and service bureau users.
  Open Forum Loan Session  FIS - Mark Zucker

A variety of lending topics and best practice will be discussed.

  • Are you using the MISER Construction Loan modules?
  • Do you service Fannie Mae/Freddie Mac loans and use the Investor Reporting modules?
  • Are you struggling with Multiple Participations?

Bring your questions and your successes! We would love to hear from you. We will offer tips and tricks for simplifying manual and/or time consuming processes.

Suggested Audience: Lending

2:00 pm
2:50 pm
FIS Session - Managed IT FIS - Sharon Higginbotham,  Nancy McDonald Several MISER clients have been interested in Managed IT and the solutions they can provide such as hosted network, risk, security, server support solutions, to name a few. 
       
3:00 pm
4:00 pm
Vendor Showcase FINALE $   Grand Prize giveaway at end of session! A 3-day, 2-night stay at the Sheraton Sand Key and $500 in cash.
4:10 pm
5:00 pm
Breakout Sessions    
  ATM/Debit Card - Do We Need New Cards?

FIS - Jim Hicks, Tom Siegmann, Brad Ferris, Drew Mobley

Joan Roche, Flushing Bank

How are you planning for contactless card and 8-digit BINs? Come to this interactive session to see how others are handling these initiatives.

  Automation and Process Improvement Dani Stibal, Wings; Joe Boschetto, B&L; FIS - Dwain Gilliam, Kevin Moore "There has to be an easier way." If you have ever spoken those words or heard someone say them to you, this is the session for you.  Come and discuss how we look for "the easier way" to handle some cumbersome IT tasks. includes discussion of pre-bots.

WEDNESDAY October 5, 2022

Time Session/Event Speaker Description
8:00 am
8:45 am
General Breakfast    
9:00 am
9:45 am
MUG Annual Business Meeting   Join your fellow MUG members and officers in a private meeting to elect officers, get an overview of the year's activities, and discuss any issues relating to the user group and FIS.
9:50 am
10:45 am
Breakout Sessions    
  ACH Origination Forum Joan Roche, Flushing Bank; FIS - Greg Komiskey, ACH Tracker expert Are you keeping up with the rapid changes in ACH Origination? Come and hear how others are working with their originators and third-party senders to keep current with the changes.
  Business Continuity Dan English, OCCU; Roland Chirico, Stafford; Jon Dipboye, Barksdale

Business Continuity is more important than ever with so many threats to our business-- natural disasters, cyber-attacks, pandemics, and who knows what may come next. Listen to our open discussion and hear how each institution addresses these issues.

11:00 am
12:00 pm
FIS Release Update/Roadmap/Regulatory FIS - Laura Dennehy, Karla Alexander-White; Cherie Dukes Overview of recent and upcoming enhancements to improve product offerings, improve efficiency, and maximize your investment in MISER, along with a summary of key regulatory changes for both deposits and loans that affect the MISER system. 
12:00 pm
12:15 pm
Closing Session Jon Dipboye New MUG Chairman will briefly comment on the Conference and the goals for the coming year.